33% of maintenance issues in our dataset were caught proactively. The other 54% reached a guest first. The gap isn't a vendor problem — it's a structural one.
The first 30 days under a new management agreement is where the maintenance baseline gets set. Skip it and you guess about the property's actual condition every time something comes up. Here is what we catalog, photograph, and test.
For most PMCs in the 15-to-40-property range, the program comes in materially cheaper than a full hire — and that is before accounting for utilization slack. Here is the math.
